Privacy Policy

Privacy PolicyLast Updated: [Insert Date]LeadLedger (“LeadLedger,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We CollectWe may collect the following types of information:
a. Information You Provide DirectlyBusiness name, Contact name, Email address, Phone number, Billing and payment information (processed securely by third-party providers)
b. Lead and Call DataInbound call metadata (date, time, duration)Call recordings (where legally permitted)Lead qualification and dispute dataGeographic and service category information
c. Automatically Collected Information IP address, Browser type, Device and operating system, Website usage, data through cookies or analytics tools
2. How We Use InformationWe use collected information to: Provide and operate our services, Deliver and qualify inbound leads, Process billing and payments, Improve service performance and quality, Communicate with customers, Comply with legal and regulatory obligations
3. Payment Processing: Payments are processed by third-party payment processors, including Stripe. LeadLedger does not store full credit card numbers or sensitive payment credentials on its servers. Stripe’s Privacy Policy can be reviewed at:
https://stripe.com/privacy
‍4. Information SharingWe may share information:With service providers that support our operations (payment processing, analytics, call tracking)To comply with legal obligations or lawful requestsTo protect the rights, property, or safety of LeadLedger or othersWe do not sell personal information.
5. Call Recording and ConsentInbound phone calls may be recorded for quality assurance, dispute resolution, and lead qualification purposes where legally permitted. Customers are responsible for ensuring compliance with applicable call-recording and consent laws in their jurisdiction.
6. Cookies and Tracking TechnologiesWe may use cookies and similar technologies to:Analyze website trafficImprove user experienceSupport marketing and analytics effortsYou may disable cookies through your browser settings.
7. Data RetentionWe retain information only as long as necessary to: Provide services and Comply with legal requirementsResolve disputesEnforce agreements
8. Data SecurityWe implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your RightsDepending on your location, you may have rights to: Access personal informationRequest correction or deletionObject to certain data usesRequests may be submitted using the contact information below.
10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact InformationIf you have questions about this Privacy Policy or our data practices, contact:LeadLedger
Email: support@theleadledger.com
Website: https://theleadledger.com